Grievances
For grievances and job-related problems,
see your shop steward or chapter chairperson, or call:
- Blue Collar(212)
815-1010
- Clerical Administrative(212) 815-1020
- Hospitals(212)
815-1030
- Professional(212) 815-1040
- Schools(212) 815-1050
- White Collar(212) 815-1060
Health and Security Benefits
Information on coverage and how to apply for all Health and Security benefits,
including drug, optical, disability and dental benefits, may be obtained by calling
the Benefit Information Section at (212) 815-1234 or by visiting Room 300.
Be
sure to have the members Social Security number handy when you call.
- Forms only: Call (212) 815-1531.
- Death benefits: Call (212) 815-1373 or
-1374.
- Hearing-impaired: If you have a teletypewriter, call (212) 815-1266
for information or forms.
- Florida retirees: (305) 652-6200 or write 633 N.E.
167 St., N. Miami Beach, FL 33162.
Annuity Fund
For information
on the DC 37 AFSCME Annuity Fund, including procedures to follow and forms to
use, call (212) 815-1888.
Health Insurance, Pension
For information
about health insurance coverage (DC 37 Med-Team/Choice, GHI, etc.), aid in
resolving claims problems and general information on pension issues, call (212)
815-1200 or come to the Health and Pension Services Unit in Room 314.
For
computation of individual pension benefits, call (212) 815-1200 and schedule an
appointment six months before your date of retirement.
DC 37 Med-Team/Choice
DC 37 Med-Team/Choice offers members and retirees a wide range of hospital
and medical benefits, with a wide choice of primary care physicians and specialists
throughout the five boroughs, Nassau and Suffolk counties and across New York
State. Call (212) 815-1313.
HIP Customer Service
The HIP office
in Room 812 resolves problems about coverage from 9 a.m. to 5 p.m. on weekdays.
Phone (212) 815-7657, fax: (212) 815-7570.
Podiatry Service
The
DC 37 Podiatry Service (foot care) is offered at 115 Chambers St., NYC 10007 (212-766-4455)
and at 186 Joralemon St., Brooklyn 11201 (718-625-2544). For members only.
Audiology Service
The DC 37 Audiology Service
(for hearing problems)
is located in Room 770 at union headquarters. Members only. Included are audiologic
evaluations by an audiologist and, if necessary, a hearing aid. For an appointment
call (212) 341-4790 from 9 a.m. to 4 p.m., Monday to Friday.
Family Dental
Centers
The DC 37 Family Dental Centers are at two locations: 186 Joralemon
St. in downtown Brooklyn (ZIP 11201) and 115 Chambers St. in Manhattan (ZIP 10007).
Both offer comprehensive dental care to members and eligible dependents and are
open Monday through Saturday.
For appointments, call: Manhattan (212) 766-4440
or Brooklyn (718) 852-1400.
Vision Center
The DC 37 Vision Center
is located at 115 Chambers St. in Manhattan (ZIP 10007). The center can be used
by members and their eligible dependents.
The standard optical benefit provides
an eye exam, lenses and frames, if necessary, every two years. Available at DC
37 Vision Center and at participating optical centers.
Only at the DC 37
Vision Center are you also entitled to an eye examination and new lenses,
if necessary 12 months after receiving your standard benefit.
Appointments
at the DC 37 Vision Center can be made by calling (212) 766-4452, 10 a.m.
to 3 p.m., beginning the last Monday of each month and each subsequent day until
all appointments are booked for the next six-to-eight-week period. Appointments
cannot be made before your eligibility date.
If you decide to choose from
the list of participating vision providers other than Chambers Street, call (212)
815-1234 to request a voucher.
Surgical Consult/NYC Healthline:
Hospital
pre-admission and medical requirements
GHI members: Employees and Medicare-ineligible
retirees who are enrolled in EBCBS, GHI-C or GHI-CBP must call the citys
NYC Healthline prior to any non-emergency hospitalization and if outpatient surgery
at a hospital or surgical center is scheduled.
In addition, if your doctor
schedules certain non-emergency procedures in his/her office you must call Healthline
prior to the procedure being performed.
Such procedures include any surgery
of the foot, nose, eye, tonsils, adenoids, breast or knee and any procedure to
correct a hernia or varicose vein. The Healthline phone number is (800) 521-9574.
DC
37 Program: Members of any health plan can get a second opinion at no cost for
any elective surgery from the DC 37 Second Surgical Opinion Program at (212) 815-1355.
Immigration
Program
The District Council 37 Immigration Program helps union members
and their families with all aspects of their immigration needs, including permanent
residence, work authorization, deportation and citizenship.
To be eligible
for citizenship, one must be a legal permanent resident of the United States for
five years or a permanent resident married to a U.S. citizen for three years.
Program
attorneys counsel members about their rights, prepare their documents and accompany
them to immigration hearings and court.
Applicants for citizenship need
two photographs (right side profile, right ear exposed, no jewelry) and a $250.00
fee, which includes fingerprinting. (The U.S. Immigration and Naturalization Service
now has exclusive jurisdiction over fingerprints.)
The Immigration Programs
office is in Room 667 at DC 37 headquarters.
For an appointment, please
call (212) 341-4700, Monday through Friday, from 9:30 a.m. to 5:30 p.m.
Safety
To report unsafe or unhealthy working conditions or serious accidents, call
your union rep (see Grievances). For occupational safety and health information,
call (212) 815-1685.
Legal Services
Lawyers will advise and represent
you on covered personal legal problems, if you are eligible for DC 37s
legal services plan, MELS. Social workers are available for counseling and personal
concerns related to the legal problem. (If you are a member of Local 371 or Local
375, see below.)
Legal assistance is available in the following matters:
wills; consumer problems; eviction; divorce; debt, including bankruptcy; problems
arising from claims for government benefits; review of contracts or other legal
documents; credit ratings; public utilities.
If you are a full-time employee
or a retiree, you can also get legal assistance in buying or selling your one-family
residence and in family court matters. Job-related matters are not covered.
Call
(212) 815-1111 in New York (305- 652-6396 in Florida) to check on your eligibility
and coverage and make an appointment with a lawyer. Have your Social Security
number handy.
Local 371: Members of Social Service Employees Union are covered
by the locals Legal Services Fund, 817 Broadway, New York, NY 10003. Call
(212) 777-9000.
Local 375: Members of the Civil Service Technical Guild
are covered by the locals Professional Employees Legal Services, 125 Barclay
St., 6th floor, New York, NY 10007. Call (212) 815-7530.
Personal Service
Unit
Professionally trained social work staff can help with emotional
and family concerns, alcoholism, drug abuse, health problems and adjustment to
retirement. Information is available on a wide range of social services in the
community. Short-term individual and group counseling is available. Call (212)
815-1260, 9 a.m. to 1 p.m., for a screening evaluation.
Affordable Mortgage
Program
In conjunction with Chase Manhattan Bank, the program helps members
get mortgages for coops, condos, or 1-to-6-family properties; home equity loans;
or mortgate refinancing at special discounted rates and benefits. Counselors are
on hand to inform you of the advantages of this program. Each member must attend
a seminar. To reserve a seat, call (212) 815-1814, weekdays, 9:30 a.m. to 5:30
p.m.
Union Credit Card
The AFSCME MasterCard charges interest
at 5 percent above the prime lending rate.
There is no annual fee, but interest
is charged from the date of each transaction, even if you pay off your balance
in full. To obtain an application form, active employees should call their District
Council 37 Division (see Grievances listing); retirees should call the Retirees
Association at (212) 815-1781.
The card is now issued by the Household Bank
(Nevada) N.A. If you apply for a card and there is no response within four weeks,
call the bank toll free at (800) 622-2580. Written questions can be sent to the
Union Privilege Mastercard Program, P.O. Box 80027, Salinas, CA 93912-0027.
If
the bank denies you a card, you can call the bank for a re-evaluation. Members
who feel they were declined because of an error in their credit report can get
help from the unions Legal Services (see listing).
Quality of Work
Life
If your agency has a joint labor-management Quality of Work Life
Committee and you wish to speak to your union coordinator, call (212) 815-1585.
Education
General info: (212) 815-1700.
Hotline: (212) 815-1650.
Programs
offered:
- High school equivalency programs
- College preparation
and higher education academic skills
- English as a second language programs
(conversation and composition) - Clerical skills program
- Communication skills (oral and written)
- American Sign Language
- Spanish
for the workplace
- Writing research papers
- English grammar review
- Learning
lab
- Reading improvement program
- Human anatomy and physiology
- Computer
theory program
- Cornell Union Womens Studies
- Allied health programs
- Career counseling
- Test preparation
- Shop steward training
- Tuition
reimbursement
- Library
- Saturday activities
- DC 37 Campus of The College
of New Rochelle (212) 815-1710
Retirement
Call for information
- Pensions, pension counseling and health insurance: (212) 815-1200
- GHI, HIP, Blue Cross: (212) 815-1200
- Dental, Drug, Optical, Podiatry:
(212) 815-1234
- Educational activities: (212) 815-1683
The
Retirees Association of District Council 37 represents retirees in maintaining
and improving their pensions and health services.
Most local unions pay
your first years dues after joining. Inquire from your local or phone (212) 815-1781,
or come to Room 980.
The associations office is open from 10 a.m.
to 3 p.m., Monday to Thursday.
In Florida, write the Florida Chapter at
633 N.E. 167 St., N. Miami Beach, FL 33162 about meetings. Call (305) 652-6200
about health benefits.
Members with Disabilities
Hearing-impaired
members with a teletypewriter can call (212) 815-1266 for information on Health
and Security Plan benefits and forms.
If you know any hearing-impaired members
who are not aware of this service, please inform them.
Membership
Records/Change of Address
If you have recently moved, changed your mailing
address, lost your union card, or are not sure whether you are a member or agency
fee payer, or which local you belong to, call (212) 815-1570.
All of these
programs are at DC 37,
125 Barclay St., New York, N.Y. 10007, unless stated
otherwise.