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Public Employee Press
Drug plan to members:
pay your mail-order bills Many members and retirees
have ordered and received mail-order prescriptions while neglecting to make the
appropriate co-payments. This summer the DC 37 Health and Security Plans
prescription drug administrator, Innoviant Inc., reported that approximately $500,000
is outstanding co-payments, which are due for medications dispensed through the
mail-order program. Invoices in the mail
As PEP was going to press, Innoviant planned to send out invoices to the affected
members and retirees with balances due. We hope members and retirees
will straighten out their accounts as soon as possible, said Cynthia Chin-Marshall,
acting administrator of the DC 37 Health & Security Plan. We
dont want to see this problem escalate to the point where it strains our
contractual relationship with Innoviant, Chin-Marshall said. Our members
have an obligation to make their co-payments and should do so as soon as possible
to avoid any possible disruption in service. Members should include
a check for the appropriate co-payment when sending a new prescription or refill
by mail to Innoviant Rx. When ordering refills by phone, the Innoviant system
will bill the member. Payments can be made by credit card and you can register
that card for all future orders, but to do so, you must speak to a customer service
representative. DC 37 plan will help
If you receive an invoice from Innoviant Rx and have questions about it, you may
contact their customer service number at 888-226-6779. The DC 37 Health &
Security Plan encourages members and retirees to utilize the program for maintenance
drugs. Purchasing your prescriptions through mail order saves you and
the plan money. The plan generally receives greater discounts on prescription
drug costs at mail order and you save money because you pay two co-payments instead
of three for a 90-day supply of medication. | |